Sr. Product Designer & Strategist

Hi! I’m Micah. Over the last decade, I’ve helped companies from startup to enterprise evolve through research-driven design. I thrive in complex domains, collaborating to design and develop human-friendly software, optimize business processes, and establish design systems that support best-in-class delivery at scale.

I believe in designing for good - driving meaningful change through the transformative power of creativity, curiosity, and community. With a proven track record for delivering intuitive platforms and experiences, I make agile teams successful, integrating UX throughout the product life-cycle, strengthening human connections, and guiding teams to create order out of chaos.

Airline Operations

Enterprise Digital Transformation:
Evolving UX org-wide while optimizing internal experiences, products, and platforms.

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Mobile-Marketing

Telecomm Systems & Service Design:
Customer onboarding and a Design System for a global B2B mobile-marketing platform.

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Secure Healthcare

Healthcare Product Strategy & Design:
HIPAA-compliant scheduling for hospitals and medical reps

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With respect to non-disclosure agreements, presentation of work is available only by request.

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Areas of Expertise:

  • Accessible and Inclusive Design

  • Regulatory and compliance-driven domains

  • Design and engineering relationships

  • Leading design projects from inception to execution

  • Clarifying and translating workflows into useful, intuitive tools

  • Modernizing specialized systems, platforms, UIs, and processes

  • Planning and Conducting UX Research, remote and in the field

  • Surfacing and visualizing user needs to guide decisions

  • Facilitating brainstorming, analysis, and alignment activities

  • High-fidelity prototyping and user testing

Areas of Interest:

  • Mission-driven design for good

  • Decolonizing design and tech

  • Advocacy-centered service design by and for marginalized folks

  • Alleviating suffering, strain, and confusion, especially for those in need

  • Trauma-Informed Design

  • Consumer, patient, and human rights

  • Orgs and products prioritizing transparency, security, & privacy

  • UX Design, Research, and Strategy for social justice

CONTACT

CONTACT

Thanks for stopping by!


Do you love talking about internal UX and service design?
Seeking a mission-driven product designer and strategist?
Just want to know what’s going on in this picture?

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